Quality Assurance Analyst

WELLBE INTRODUCTION

The WellBe care model is a Physician Led Advanced Practice clinician driven geriatric care (care of older adults) team focused on the care of the frail, poly-chronic, elderly Medicare Advantage patients.  This population is typically underserved and very challenged with access to care.   To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. Care is provided throughout the entire continuum of care – from chronic care and urgent care in the home, to hospital, to skilled nursing facility, to assisted living, to palliative care, to end of life care.  WellBe's physician/advanced practicing clinician led geriatric care teams’ partner with the patient’s primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum.

GENERAL SUMMARY

Wellbe is Searching for a Quality Assurance (QA) Analyst to join the IT Product team, primarily focusing on our operations and clinical products.  As our business is working in tandem with multiple health plans and vendors, there is a need to optimize the quality of the solutions we provide to our clinical team care delivery data and technology experience.  We are looking for a motivated and experienced Quality Assurance (QA) Analyst to join our team! As a Quality Assurance (QA) Analyst, you will be responsible for planning, implementing, performing, and monitoring of the quality assurance practices for our product development teams. The position will work with and support the Lead Quality Assurance Analyst in order to successfully deliver high-quality software and services.  How You Will Achieve It.

SKILLS & COMPETENCIES

• Evaluate and provide input on functional product requirements and design specifications during test planning stages of software development life cycle.
• Creating and executing test strategies and detailed test plans ensuring coverage of all requirements.
• Execute integration tests with product interface partners and other products in the software solution stream.
• Maintain pre-existing (regression) test cases to keep current as new enhancements are introduced.
• Report results of executed tests.
• Troubleshoot and resolve production support problems reported by customers and/or Development Operations.
• Facilitate test case reviews.
• Analyzing and monitoring the performance of products.
• Reviewing product user interface for conformity to design guidelines.
• Monitoring adherence to quality standards and identifying and reporting on quality risks.
• Finding, isolating, documenting, regressing and tracking bugs through resolution.
• Interpreting and reporting testing results and being a vocal proponent for quality in every phase of the development process.
• Execution and analysis of automated testing routines.

QUALIFICATIONS

Education/Experience Requirements:

• Bachelor’s degree or university program certificate or equivalent; or two to four years related experience and/or training; or equivalent combination of education and experience
• 2+ years of hands-on experience with cloud-based software project testing: defining test strategy, writing test plans, designing and executing software tests, iterative development process improvement
• Experience in healthcare practice setting or healthcare industry preferred

Required Skills and Abilities:

• Experience programmatically testing products, measuring test coverage, developing the best automation, driving testability and diagnostic ability into the product, while promoting best practices in quality areas
• Ability to Isolate test failures in complex software systems
• Excellence in technical communications with both technical and non-technical peers
• Strong sense of ownership, bias for action, and drive
• Strong verbal and written communication
• Excellent analytical and problem-solving skills
• Ability to collaborate with and influence cross-functional scientific and technical teams
• Strong work ethic and attention to detail

Travel requirements: Travel may be required up to 15% locally or nationally

Work Conditions: 

• Fine motor skills
• Visual acuity

The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification.  Management reserves the right to add, modify, change or rescind the work assignments of this position.  Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.