Health Information Management Associate

The WellBe care model is a Physician Led Advanced Practice clinician driven geriatric care (care of older adults) team focused on the care of the frail, poly-chronic, elderly Medicare Advantage patients.  This population is typically underserved and very challenged with access to care.   To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. Care is provided throughout the entire continuum of care – from chronic care and urgent care in the home, to hospital, to skilled nursing facility, to assisted living, to palliative care, to end of life care.  WellBe's physician/advanced practicing clinician led geriatric care teams’ partner with the patient’s primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum.

Objectives:

Collaborate with facilities to retrieve and organize patient records.

Assist in analyzing trends related to hospital admissions and readmissions.

Responsibilities:

• Index electronic patient consents and HIPAA authorizations from WellBe’s internet platform.
• Initiate EpicCare Link access with other healthcare providers and monitor timely removal of access.
• Work within Fresh Service ticketing to complete assigned tasks.
• Utilizes HIM databases and spreadsheets to track work performed.
• Receive and process requests for patient health information according to company and facility policies.
• Maintain confidentiality and security of privileged information.
• Create digital images of paperwork for electronic medical records.
• Respond to requests for patient records, both within the facility and from external sources.
• Interacts with management, physicians, and staff by obtaining and communicating essential data and assisting other team members to coordinate efficient transactions of patient-related documents.
• Maintains a regulatory/compliance environment by following organizational policies and procedures to ensure compliance to state, local, and federal standards, and regulations.

Qualifications:

• Strong attention to detail and organizational skills.
• Knowledge of medical privacy regulations and HIPAA standards.
• Willingness to learn and contribute to our patient-centered care approach.

Educational Requirements

• High school graduate or equivalent
• Basic understanding of records management

Skills & Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Excellent detail orientation and organizational skills
• Ability to maintain confidentiality
• Strong written and verbal communication skills
• Effective interpersonal skills
• Knowledge of HIPAA and state release of record rules
• Windows-based computer skills in Google applications.

 Required Skills and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The above-mentioned requirements represent the required knowledge, skill, and/or ability.  Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Travel Requirements:  None

Work Conditions: Ability to lift up to 20 lbs.  Moving, lifting, or transferring patients may involve lifting to 50 lbs. and assisting with weights of more than 50 lbs. 

• Ability to stand for extended periods
• Fine motor skills
• Visual acuity

 The preceding functions may not be comprehensive regarding work performed by an employee assigned to this position classification.  Management reserves the right to add, modify, change, or rescind the work assignments of this position.  Management also reserves the right to arrange reasonable accommodation so that a qualified employee(s) can perform the essential functions of this role.