Sr Product Owner

WELLBE INTRODUCTION

The WellBe care model is a Physician Led Advanced Practice clinician driven geriatric care (care of older adults) team focused on the care of the frail, poly-chronic, elderly Medicare Advantage patients.  This population is typically underserved and very challenged with access to care.   To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. Care is provided throughout the entire continuum of care – from chronic care and urgent care in the home, to hospital, to skilled nursing facility, to assisted living, to palliative care, to end of life care.  WellBe's physician/advanced practicing clinician led geriatric care teams’ partner with the patient’s primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum.

GENERAL SUMMARY

The Senior Product Owner participates in cross functional internal and external teams responsible for prioritizing and overseeing the team’s work (tasks) and making sure the company derives as much value as possible from the team’s work.   As the Senior Product Owner you will function as a “SME” leading initiatives in a fast-paced environment that leads to progressive decision making based on customer and market priorities, requirements and company strategies.   This position requires time management, excellent communication skills, agility, organizational excellence, reporting, high degree of healthcare knowledge, and the ability to collaborate to achieve business priorities.

SKILLS & COMPETENCIES

• Set ambitious and clear product vision and acts as primary liaison, communicating effectively to stakeholders, the team and the developers.
• End to end team output strategy from inception to production
• Manages the product backlog and prioritizes items based on overall strategies while mapping dependencies
• Collaboration with stakeholders to ensure vison and products align with team strategy and requirements
• Accountable for product specific KPIs once solution is implemented and communicate regular tracking to stakeholder
• Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their team
• Works closely with executive sponsor to establish each product’s business value and support messaging, communication and user/customer outreach as necessary
• Facilitates release planning with stakeholders through a product roadmap
• Is a key role on the team and works with the team on a daily basis
• Integrates usability studies and research into product requirements to enhance user satisfaction and adoption
• Develop and implement change management strategies and plans that maximize employee adoption and usage of required improvements and changes
• Develop plans and efforts to anticipate and minimize resistant behaviors of those impacted by the change
• Goal to drive faster adoption, higher ultimate utilization and proficiency with the change
• Align outward facing product requirements and stakeholders
• Foster open dialogue within team and build positive team spirit
• Empower others to learn and grow with an experimental mindset to drive innovation
• Not afraid to “roll up their sleeves”
• Comfortable in a culture of collaboration, transparency, safety and trust
• Passion to challenge the status quo and find new solutions and drive out of the box ideas – embrace change
• Strong problem solver with ability to manage and lead the team to push the solution to progress
• Experience with developing digital products

QUALIFICATIONS

Educational Requirements:

• BS/BA in relevant program, or equivalent work experience
• 7+ years of agile and/or product owner experience
• 7+ years’ experience in healthcare
• Solid understanding of agile methodology and the role of a product owner

Required Skills and Abilities:

• Experience working as a product owner on external client facing projects
• Healthcare experience is required
• Experience in start-up or fast paced dynamic environment
• Experience leading with teams in an agile setting
• Ability to multi-task and manage competing priorities
• Strong leader, collaborator, team player and individual contributor
• Must be able to work in a matrix environment with experience managing external collaborations and multiple partnerships in academic, small and large healthcare insurance companies including healthcare providers.
• Ability to build strong multidisciplinary cross-functional teams and influence others
• Must have the ability to motivate others, prioritize multiple tasks, and maintain positive interpersonal working relationships
• Excellent written and verbal communication skills
• Ability to build srong credibility with business leadership
• Must be able to communicate effectively with all levels of the organization

Supervisory Responsibility: No supervisory responsibilities.

Travel requirements: Travel may be required up to XX% locally or nationally  

Work Conditions:

• Ability to lift up to 20lbs
• Ability to stand for extended periods
• Ability to drive to patient locations (ie. home, hospital, SNF, etc)
• Fine motor skills
• Visual acuity

The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification.  Management reserves the right to add, modify, change or rescind the work assignments of this position.  Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.