Home Office Receptionist

WELLBE INTRODUCTION

The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients.  This population is typically underserved and very challenged with access to overall health care.   To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care.  WellBe’s Care Model is to provide our members the entire continuum of care from chronic to urgent care in the home, hospital, skilled nursing facility, assisted living, palliative care, and to end of life care.  WellBe's physician/advanced practicing clinician led geriatric care teams’ partner with the patient’s primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum.

GENERAL SUMMARY

WellBe is seeking a Home Office Receptionist to perform a variety of administrative tasks and support our company’s senior-level executives. To be successful in this role, you should be well-organized, have great time management skills and be able to act without guidance. Ultimately, you will contribute to the efficiency of our business by providing personalized and timely support to executive members.

RESPONSIBILITIES

• Act as the point of contact among executives, employees, clients and other external partners for matters pertaining to the home office
• Direct individuals to the appropriate department to address questions and/or issues
• Provide logistical support on special projects; check availability and reserve office space for conference rooms to accommodate internal and external guests of SLT members
• Manage office supply and beverage inventory
• Distribute information related to the building to home office employees
• Screen and direct phone calls and distribute correspondence
• Ensure housekeeping and cleaning is maintained
• Keeping office supplies organized as well as the 17^th floor lobby
• Manage conference room scheduling, overseeing logistics of catering and room set up and break down
• Welcome clients, visitors and employees
• Manage key card and physical key access for the office (request new badges, distribute badges to employees and visitors)
• Take initiative to anticipate the needs of the office, support office celebrations & outings to boost morale
• Home office vendor relationships
• Emergency contact for the home office-building security
• Home office building maintenance including project management for office build outs
• Other tasks needed to accomplish team’s objectives/goals

QUALIFICATIONS

Educational Requirements:

• Bachelor’s degree, or high school diploma and 5+ years as an office manager in lieu of degree requirements
• 5+ years as an office manager, practice manager, or similar role

 Required Skills and Abilities:

• Minimum of three years’ experience as an Executive Assistant, Personal Assistant or similar role
• Outstanding organizational and time management skills
• Excellent verbal and written communications skills
• Discretion and confidentiality
• High level of proficiency in Microsoft Office applications (Word, Excel, and PowerPoint)
• Preferred experience with HIPPA compliance rules
• Must be computer proficient with knowledge of a variety of software programs, including Microsoft Office (Excel, Word, PowerPoint).
• Knowledge of proper use of English language in writing and grammar rules.
• Knowledge of office management and administrative processes and procedure.
• Excellent interpersonal and verbal communication skills.
• Excellent business writing skills, organizational skills.
• Ability to work effectively within a culturally diverse work environment
• Ability to exercise discretion and diplomacy in working with different levels of staff ability to work independently and with a high degree of professionalism.
• Excellent attention to detail is required.
• Demonstrate willingness to take on responsibilities and job challenges.
• Requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
• Must be open to change (positive or negative) and to considerable variety in the workplace.

Supervisory Responsibility: 

• This position will not have supervisory responsibility

Travel requirements:

• Travel may be required up to 5% locally or nationally

Work Conditions:  

• Standard office work conditions of sitting at desk and using electronic devices for long periods of time
• Office temperatures may vary

The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification.  Management reserves the right to add, modify, change or rescind the work assignments of this position.  Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.